Assisting MOFA to strengthen its E-Services

What is the project about

This project is a new development of an IT component that will result in sustainability & strengthening the base of the embassies and MOFA through competitive ICT at MOFA that provides more Technical Assistance for increasing work productivity & efficiency. The project plans to update & standardize the ICT infrastructure in MOFA, increase the diffusion & utilization of ICT. Anywhere anytime of e-Services, e-Transactions, e-Communications, and e-Information; are provided to G2G, G2C, G2B and G2E. Work environment is transferred to Knowledge Society & management. Skilled & knowledgeable employees capacity are built through Continuous training/learning. The objectives keep in mind users satisfaction with one stop, easy, secure & fast services, as well as contributing to digital economy & contributes in providing an attractive environment for investment in KSA.

Project outcomes

    •    Improve efficiency and Productivity.
    •    Improve e-Services
    •    Contribution to economic growth
    •    Attracting investment.
    •    Contribution to Better use of national resources.

What have we accomplished so far?

    •    1,342 employees becomes IC3/ICDL  certified (22% increase compared with previous year).
    •    21% of users are IC3/ICDL Certified (11% increase compared with previous year).
    •    215 IT Specialist (8%  increase compared with previous year).
    •    98% of Embassies supported by IT supervisors (9% increase compared with previous year)./user  of UDMS (360 % increase  compared with previous year).

Impact of Project:

Improved efficiency in the delivery of public services.


Extension is proposed for the following targets: - e-procurement.

 Programme Component:

  •    CPAP Outcome: Reducing poverty, raising standards and improving quality of life for all
   •    Expected Outcome: Environmental policies incorporated in National planning policies
   •    Expected Output: ICT Capacity Building

Focus Area
   •    Service Line: Democratic Governance
   •    Sector & Sub-Sector: 2.5 - E-governance and access to information
   •    MDGs Focus: Develop a global partnership for development

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